FAQ
Frequently Asked Questions
Learn more about how Ocean AI is transforming healthcare access through automated prior authorization and smart pharmacy routing.
We're currently in development and working closely with the Stanford Endocrinology team to build our first implementation.
We're building our platform with HIPAA compliance as a top priority, utilizing secure cloud infrastructure through AWS HIPAA-eligible services and following healthcare industry security best practices.
We're developing our platform to work with major insurance providers, starting with those most commonly used at Stanford Hospital.
Ocean AI streamlines patient access to medications by solving two critical bottlenecks: prior authorization and prescription pickup. We automate the entire prior authorization process, handle appeals, and provide real-time pharmacy inventory tracking to ensure patients can get their medications without delays.
We're designing our platform to optimize approval rates through accurate form completion and intelligent appeals handling, targeting industry-leading success rates.
Our system is being built to automatically generate and submit appeals with supporting documentation when needed.
We're planning to provide comprehensive technical support and dedicated customer success managers to ensure smooth operations.
We're developing AI models with multiple validation checks and integrating with EHR systems to ensure data accuracy.
For physicians, our platform reduces time spent on prior authorizations from hours to minutes. We auto-populate forms using EHR data, validate ICD codes against insurance billing codes, and handle appeals automatically. This works for both patients in and outside EHR systems.
Patients gain faster access to critical medications, complete transparency into their prior authorization status, and guaranteed prescription availability at pickup. Our system routes patients to pharmacies that have their medication in stock, preventing frustrating searches across multiple locations.
We're developing a real-time inventory tracking system to connect with pharmacy systems and monitor medication availability, aiming to prevent the common problem of prescriptions being sent to pharmacies that don't have the medication in stock.
Unlike other solutions that focus solely on providers or patients, Ocean AI is the first end-to-end platform that serves both sides. We're also the only solution offering real-time pharmacy inventory tracking, addressing the $14 billion annual cost of prescription delays due to stock issues.